JigsawCare is tailored to the needs of your business and your HR function
No call centres - you deal with the same individuals every time. Individuals you know, and who know you, know your business, know your HR needs, and know your SAP SuccessFactors system and configuration.
We live and breathe customer care. Our team combines more than 40 years of SAP SuccessFactors experience, and is supported by leading implementation architects. We’re thought leaders in HR transformation, and bring that knowledge to your system.
You can reach us on multiple channels. We speak to you weekly, to ensure your issues are being resolved, and that we’re consistently up to speed with your business and system requirements.
We go the extra mile to fix to any issues with your system, and manage escalations to SAP on your behalf. That means minimal disruption, so you can stay focused on the day job.
We offer much more than you’d expect from an IT support service: annual reviews, quarterly reviews, configuration audits, training, tailored advice and communications, and more.
We give you a strategic roadmap to help you to take your organisation where it needs to go. This ensures your HR function is, and remains, a valuable partner to the business.
We help you take advantage of the continual innovation that comes with a cloud-based solution, so you can continue getting value from your investment. And we provide insight into the latest HR trends and innovations.
As end-users ourselves, we know the technology behind SAP SuccessFactors, and understand how it feels to use the system day-to-day.
Get in touch if you’d like to know more about our service, discuss your support needs, or arrange a meeting with one of our support managers.
We find Jigsaw Care very proactive. Nothing is too much trouble; no job is too big or small. Whatever we need, we have somebody to call on.
HR ADVISOR, ARCH INSURANCE, EUROPE