As a fast-growing company with global ambitions, they faced significant challenges with its outdated HR system:

• Lack of scalability to support international expansion.
• Inefficient, manual processes that slowed HR operations.
• Limited capabilities for reporting, especially for multi-currency and cross-regional data.
• Inconsistent performance management practices across departments, hindering career development and alignment with business goals.

Company turned to Jigsaw Cloud for expertise in HR transformation and SAP SuccessFactors implementation. After consultation, they selected Jigsaw Cloud’s Smart Start, a pre-configured SAP SuccessFactors solution designed for smaller budgets and accelerated deployment.

Key Features of the Solution:

• Employee Central: Streamlined key HR processes such as sickness reporting and annual leave booking.
• Enhanced reporting capabilities provided the HR team with actionable insights directly within the system without manual workarounds.
• Performance and Goals: Established a standardised performance management framework across all departments, aligning employee objectives with company goals.
• Seamless Deployment: Jigsaw Cloud’s Smart Start solution simplified the migration from manual processes to a digital HR system, supported by Jigsaw’s expertise in data migration and HR transformation.

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‍Improved Efficiency and Productivity‍

Automation of HR processes reduced administrative workload and eliminated manual errors.

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Enhanced Reporting and Insights

With built-in reporting capabilities, the HR team gained instant access to accurate, actionable insights enabling data-driven decision-making.

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Consistent Standardised Performance Management

Clear, measurable objectives across departments improved alignment and career development opportunities.

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Enhanced Employee Experience‍

The intuitive design and self-service capabilities of SAP SuccessFactors empowered employees to access essential resources and manage their HR needs.

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Scalability for Future Growth

The Smart Start solution laid the foundation for future growth and module expansions as company continues to scale globally.

“Jigsaw showed us SuccessFactors in action, and we knew it was right for our company. Smart Start was the perfect solution - it met our immediate needs but gave us room to scale as our company grows.”

“Smart Start has convenient import and export capabilities, which made the data migration process easier. The Jigsaw team was on-hand for support throughout - even when our Project Manager was furloughed.”

Systems & Benefits

Administration Manager

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