Every April and October, SAP SuccessFactors customers receive a wave of new features. Whether it's changes to Employee Central, Learning, Recruiting, or Compensation, keeping up with releases is essential to making the most of your system - and avoiding disruption.
These biannual releases play a crucial role in maintaining compliance, unlocking new capabilities, and ensuring your HR technology evolves with your business.
But the process can feel overwhelming. That’s where Jigsaw Cloud comes in.
We help our customers stay ahead of the changes with a structured, expert-led approach:
- We notify customers in advance and share a clear testing timeline
- Our functional consultants review the release content in specialist groups
- A lead consultant records on-demand walkthrough videos
- We publish blog posts, slides, and testing workbooks by module
- We offer 1:1 sessions to answer questions and support changes
It’s all hosted in our Customer Hub Knowledge Base, so it's available whenever you need it.
Here are just a few updates from this cycle that caught our eye:
- Profile Preview and Spotlight of Latest People Profile Universally Available
- Enhancements to Document Generation and the email signature process
- Latest Experience of Performance Management Forms
- Link an Activity or Achievement to Goals Across Multiple Goal Plans
- Drag & drop functionality in the redesigned Applicant Management
- The reimagined Candidate Experience introduces a seamless, efficient, and user-friendly application process designed to enhance engagement for both internal and external candidates.
- Ability to restart the Compliance Process
- Enhanced Document Flow Support for Corrections After Final Review
- Improved Browse Library Functionality
- New Team View Reporting Hierarchy
- Employee Central Data on Statement Template
- Guideline Columns for Adjustment, Adjustment2, and Promotion
You can explore all modules in detail via the links below.
Now's a great time to explore what else is available in the suite. From Succession Planning and People Analytics to Time Off and Integrations, SuccessFactors offers a wide range of tools that many customers aren’t yet using to their full potential.
And if you're still on Onboarding 1.0 - don’t delay the planning your migration to the new Onboarding. Support ends in May 2026.
We’ve created dedicated knowledge base pages for each module, including:
- Release highlights
- Recorded video walkthroughs
- PowerPoint summary downloads
- Testing workbooks
H1 2025 | Jigsaw Cloud Ltd Customer Hub
If you'd like help reviewing your system or have questions about any changes, we’re happy to set up a 1:1 session with our consultants.
Book your personalised release review call by emailing: jigsawsupportmeetings@jigsaw-cloud.com
Let’s make sure your SuccessFactors setup is not just up to date - but working smarter for your team.
If you’d like to explore any of the updates or modules in more depth, just reach out - we’re always happy to help.
