What is SAP SuccessFactors
SAP SuccessFactors is a cloud-based Human Capital Management (HCM) suite that connects core HR, payroll, talent and employee experiences in one platform.
What does SAP SuccessFactors do for you
SuccessFactors delivers value across the organisation, transforming how people work, learn, and grow. Explore how SuccessFactors supports each role across your organisation.
Strategic Workforce Insights
Connect people data with business priorities to give leaders clearer visibility into workforce trends, skills and organisational performance.
Better visibility into workforce trends and priorities
More informed workforce planning and investment decisions
Stronger connection between people strategy and business goals
Reliable workforce data in one place
Clear insight into skills, talent and workforce capacity
Visibility that supports strategic planning
Workforce data fragmented across systems
Limited visibility into future skills and talent needs
Difficulty connecting HR measures with business outcomes
Empowering Talent Decisions
HR Business Partners connect people priorities with business goals, helping leaders make better workforce and talent decisions.
Better workforce insights to support leaders and managers
Stronger talent, development and succession decisions
Less administration and more time for strategic HR work
Reliable workforce data and insights
Tools that connect talent decisions with business priorities
Flexibility to support changing workforce and organisational needs
Turning workforce data into practical action
Supporting managers across complex people decisions
Managing consistent HR processes across teams, locations and business units
Streamlining HR Operations
HR Core Administrators keep employee data accurate, manage everyday HR processes and help maintain consistency and compliance across the employee lifecycle.
More accurate, reliable employee data
Faster, more consistent HR processes and workflows
Less manual administration through automation and self-service
Centralised and accurate employee data
Standardised HR workflows and business rules
Secure access controls and clear audit trails
Managing high volumes of employee changes accurately
Maintaining compliance across different requirements and locations
Reducing manual, email-based processes that create delays and errors
Developing High-Performing Teams
Managers need clear visibility into their teams, simple ways to manage everyday people activities and the right information to support performance and development.
Better visibility into team performance and progress
Easier feedback, goal setting and development conversations
Less administration and more informed people decisions
Easy access to relevant team and employee information
Simple tools for everyday manager tasks and approvals
Clear visibility into goals, performance and development
Giving meaningful, consistent feedback
Managing people processes alongside everyday responsibilities
Finding accurate team information across disconnected systems
Engaging & Growing the Workforce
Employees want simple access to HR information, everyday tasks and opportunities to learn, develop and grow throughout their careers.
Easier access to personal information and everyday HR tasks
More opportunities for learning, development and career growth
A simpler, more connected employee experience
Simple self-service for everyday HR activities
Clear, accessible information when they need it
Easy access to learning, goals and career opportunities
Finding the right HR information, tools or forms
Relying on HR for routine tasks that could be self-service
Understanding development opportunities and possible career paths
Attracting & Hiring Top Talent
Recruiters need efficient ways to attract the right candidates, manage hiring processes and collaborate with hiring managers from requisition through to offer.
Faster, more efficient recruitment processes
Better collaboration across recruiters and hiring managers
A more consistent and engaging candidate experience
Clear visibility across vacancies, candidates and hiring progress
Simple tools for managing recruitment workflows and approvals
Effective ways to attract and engage the right talent
Managing recruitment across disconnected tools and processes
Reducing manual tasks and delays throughout the hiring journey
Attracting the right candidates in a competitive talent market
Human first service
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SAP SuccessFactors at a Glance
A modern, flexible HR platform designed for growing organisations - and trusted at scale.
Connected
One connected HR platform across core HR, payroll and talent.
Modular by Design
Start with the capabilities you need and add more as your organisation grows.
Big and Small
Flexible enough to support organisations of different sizes and levels of complexity.
Backed by SAP
Enterprise-grade technology, security and ongoing innovation from SAP.
A robust set of features
Built with flexibility in mind, SAP SuccessFactors lets you implement the modules you need today and add more over time.
Centralise HR, payroll, and benefits in one intuitive platform that streamlines processes and ensures compliance.
Employee Central
Create a single source of truth for employee data and connect the core HR processes that keep your organisation running. Manage people data, organisational structures, self-service, time and other essential HR activities in one connected environment.
Employee Central Payroll
Run accurate, compliant payroll at scale with SAP’s proven global payroll solution. Connected with Employee Central, it supports complex payroll requirements while creating a consistent flow of data between core HR and payroll.
Attract, hire, and onboard the right talent efficiently with a seamless, connected experience.
Recruiting
Connect candidate attraction, recruitment and hiring in one structured process. Help recruiters and hiring managers work more efficiently while creating a smoother experience for candidates.
Onboarding
Create a smoother transition from successful candidate to productive employee. Structure preboarding and onboarding activities while helping new hires feel prepared, connected and supported from the start.
Develop, engage, and retain employees with tools for performance, learning, career, and compensation.
Performance & Goals
Align individual goals with business priorities and support continuous performance through structured reviews, feedback and ongoing performance conversations.
Compensation
Plan and manage salary, bonus and reward processes with greater consistency and transparency. Connect compensation decisions with employee performance and wider business priorities.
Career & Talent Development
Help employees explore career opportunities, build relevant skills and prepare for future roles. Support career development, talent visibility and succession planning while strengthening internal talent pipelines.
Learning Management System
Deliver structured learning, development and compliance training across your workforce. Connect learning with skills and wider talent processes while giving HR greater visibility into participation and progress.
SuccessFactors AI
SAP SuccessFactors AI combines AI embedded across the suite with Joule, SAP's generative AI copilot. It supports everyday HR work through assisted writing, skills and candidate matching, career and learning recommendations, and conversational access to HR data.
SAP SuccessFactors Reporting & Analytics
SAP SuccessFactors reporting helps HR teams turn workforce data into useful insights across the SuccessFactors suite.
A Cross-Module Reporting Engine for Better Decision-Making
Reporting capabilities span SAP SuccessFactors, helping HR teams and business leaders monitor workforce trends, explore key metrics and make more informed decisions across core HR, payroll and talent.
SuccessFactors Reporting offers two key reporting methods:
Story Reports
Interactive reporting, dashboards and visualisations for deeper workforce analysis.
Table Reports
Simple reports for everyday operational reporting, auditing and HR administration.
SAP SuccessFactors on mobile
SAP SuccessFactors provides a connected mobile experience across supported HR processes, giving employees and managers convenient access to everyday HR activities wherever they work.
Empower your Team with Mobile-First HR
SAP SuccessFactors Mobile puts everyday HR tasks in the hands of employees and managers. Users can access relevant information, complete common activities and stay connected to HR processes without needing to be at a desk.
SAP SuccessFactors Mobile allows you to:
- Access employee profiles and contact colleagues
- Approve requests and complete everyday HR tasks
- View and update personal information
- Manage time-off requests and view absences
- Access benefits information
- Enrol in learning and connect with development opportunities
- Update goals, complete performance activities and provide feedback
- View relevant compensation information and statements
Take the first step. Book a demo.
If you'd like to see SAP SuccessFactors in action, book a demo with one of our consultants today.
Frequently Asked Questions
Is SuccessFactors only for large enterprises?
It is a common misconception that SAP SuccessFactors is only for large enterprises. In fact, the platform is designed to scale, supporting organisations of all sizes; from growing mid-market businesses to global corporations. SAP has extensive experience with SMEs, with over 77% of its customers coming from small and midsize companies across diverse industries.
Can SAP SuccessFactors integrate with other systems?
Yes, SAP SuccessFactors is built to connect with a wide range of HR, finance, payroll, and business applications so you can keep your existing tools working together smoothly.
What are modules in SAP SuccessFactors?
Modules are individual functional components within SAP SuccessFactors each designed to support a specific HR process. Because SuccessFactors is modular by design, organisations can implement only the modules they need; each focused on a distinct area of HR; such as Core HR, Talent Acquisition, or Talent Management. Companies can start with essential HR functions and scale up as needed without investing in a full suite upfront.
How long does it take to implement SAP SuccessFactors?
SAP SuccessFactors implementation timelines depend on the modules selected, data complexity and migration, integrations, and HR process maturity.
When I add further modules, do I need to start over with SAP SuccessFactors?
No. SAP SuccessFactors is modular by design, which means you can add new modules without re-implementing your existing system. Your current configuration, employee data, security settings, and integrations remain in place, while new functionality is layered on seamlessly.
How secure is SAP SuccessFactors as an HR system?
SAP SuccessFactors is designed with enterprise-grade security to protect sensitive HR data. It uses role-based access controls, data encryption in transit and at rest, and supports secure authentication methods like SSO and MFA. The platform is continuously monitored, regularly patched, and certified against global standards such as ISO 27001, SOC 1/2, and GDPR.
What is SmartStart?
SmartStart is Jigsaw Cloud’s preconfigured SAP SuccessFactors solution, designed for UK & Ireland organisations, typically 150–2,500 employees, combining Employee Central (Core HR), Recruiting, and Performance & Goals. It delivers an out-of-the-box deployment in just a few weeks — and at a cost as low as a cup of coffee per user per month.
Real humans answering your questions
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